Effective Date: 12/03/25
At Wedbie, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely happy with your purchase, please review our Refund & Return Policy below.
1. Eligibility for Returns
You may request a return or exchange if:
✔️ The item is unused, undamaged, and in its original packaging.
✔️ The return request is made within 7 days of delivery.
✔️ The product is not customized or personalized.
🚫 Non-Returnable Items:
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Personalized/customized products
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Used, damaged, or altered items
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Gift cards & sale items
2. How to Initiate a Return
To request a return, follow these steps:
1️⃣ Contact Us: Email us at support@wedbie.com or call +91 9099834288 with your order details and reason for return.
2️⃣ Approval & Instructions: Our team will review your request and provide return instructions.
3️⃣ Ship the Product: Pack the item securely and ship it back using the return address provided.
4️⃣ Inspection & Refund: Once we receive the item, we will inspect it and process the refund or exchange within 10-15 business days.
Note: in any senario you need to pay the delivery charges.
3. Refund Policy
✅ Refund Method: Refunds will be processed via the original payment method.
✅ Processing Time: Refunds may take 10-15 business days to reflect in your account.
✅ Shipping Costs: Shipping charges are non-refundable.
4. Exchange Policy
If you received a damaged, defective, or incorrect item, we will offer:
✔️ A replacement product at no extra cost
✔️ A store credit for future purchases
🔹 Exchanges are subject to product availability.
5. Cancellation Policy
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Orders can be canceled within 24 hours of purchase for a full refund.
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After 24 hours, cancellation requests may not be accepted if the order has already been processed.
6. Contact Us
📩 Email: support@wedbie.com
📞 Phone: +91 9099367648 (whatsapp), +91 9099834288
🌐 Website: www.wedbie.com
For any questions regarding returns, refunds, or exchanges, feel free to reach out to us.
💖 Thank you for shopping with Wedbie!